تحلیل تاثیر سکوت سازمانی بر اثربخشی کار گروهی با نقش میانجی هویت سازمانی (مورد مطالعه: شهرداری اصفهان)

نوع مقاله: مدیریت سازمانی(چالشهای کسب وکار -اخلاق و مسولیت اجتماعی -تحول سازمانی - عملکرد سازمانی -ریسک)

نویسندگان

1 دانشجوی دکتری مدیریت منابع انسانی و رفتار سازمانی، دانشکده مدیریت، دانشگاه شیخ بهایی، اصفهان، ایران

2 دانشیار گروه مدیریت، دانشکده علوم اداری و اقتصاد، دانشگاه اصفهان، اصفهان، ایران

3 استادیار گروه مدیریت صنعتی، دانشگاه صنعتی مالک اشتر، اصفهان، ایران

4 استادیار گروه مدیریت بازرگانی، دانشکده مدیریت، دانشگاه شیخ بهایی، اصفهان، ایران

چکیده

هدف این پژوهش بررسی تاثیر سکوت سازمانی بر اثربخشی کار گروهی با نقش میانجی هویت سازمانی است. جامعه ‌آماری شامل2013 نفر از کارکنان شهرداری اصفهان است. حجم نمونه آماری به روش نمونه‌گیری دو مرحله ای و شیوه‌های نمونه­گیری خوشه­ای و طبقه ای متناسب با حجم نمونه با استفاده از فرمول کوکران 323 نفر تعیین شد. برای جمع آوری داده ها از پرسشنامه های استاندارد سکوت سازمانی واکولا و بوراداس (2005)، اثربخشی کار گروهی رابینز (2007) و هویت سازمانی چنی (1983) استفاده شد. روایی پرسشنامه بر اساس روایی محتوایی و پایایی بر اساس آلفای کرونباخ مورد تائید قرار گرفت. جهت تجزیه و تحلیل داده ها و آزمون فرضیه ها با استفاده از الگوسازی معادلات ساختاری از نرم افزارهای Spss 24 و24  Amos استفاده گردید. نتایج حاصل از بررسی فرضیه های پژوهش نشان داد که سکوت سازمانی با ضریب مسیر 39/0- بر اثربخشی کار گروهی و سکوت سازمانی با ضریب مسیر 457/0- بر اثربخشی کار گروهی با نقش میانجی هویت سازمانی تاثیر منفی و معناداری دارد. همچنین بر اساس نتایج فرضیه های فرعی سکوت سازمانی بر ابعاد اثربخشی کار گروهی شامل عوامل بستری، ترکیب گروه، طراحی کار و متغیرهای فرآیندی به ترتیب با ضریب مسیر 38/0-، 47/0-، 49/0- و 55/0- تاثیر دارند.

کلیدواژه‌ها


عنوان مقاله [English]

Analyzing the Effect of Organizational Silence on Group Work Effectiveness with the Mediating Role of Organizational Identity Case Study: Isfahan Municipality

نویسندگان [English]

  • Mohammad Hassan Tanhaei 1
  • Ali Nasr Esfahani 2
  • Seyed Akbar Nilipour Tabatabaei 3
  • Ahmad Reza Akhavan Sarraf 4
1 PhD Student of Human Resources Management and Organizational Behavior, Department of Management, SheikhBahaei University, Isfahan, Iran
2 Associate professor, Department of Administrative Sciences and Economics, University of Isfahan, Isfahan, Iran
3 Assistant Professor, Department of Industrial Engineering, Malek-Ashtar University of Technology, Isfahan, Iran
4 Assistant Professor, Department of Business Management, SheikhBahaei University, Isfahan, Iran
چکیده [English]

The purpose of this study is to explore the effect of organizational silence on group work effectiveness with the mediating role of organizational identity. The statistical population included 2013 employees of Isfahan Municipality. The sample size was determined equal to 323 via two-phase sampling as well as cluster sampling and proportional stratified sampling by means of Cochran formula. The data was collected through standard questionnaires of Wakola and Boradas' organizational silence (2005), Robbins' (2007) group work effectiveness and Cheney's (1983) organizational identity. Validity of the questionnaires was confirmed via content validity and reliability was obtained through Cronbach's alpha. Data analysis and testing of hypotheses were carried out using structural equation modeling (SEM) and Spss 24 and Amos 24 software. The results revealed that organizational silence has a significant negative effect on group work effectiveness with path coefficient equal to -0.39 and it has a significant negative effect on group work effectiveness with the mediating role of organizational identity with a path coefficient equal to -0.457. Also, based on the results of the secondary hypotheses, organizational silence is effective on dimensions of group work effectiveness including contextual factors, group composition, job design, and process variables with path coefficients of -0.38, -0.47, -0.49 and -0.55 respectively.

کلیدواژه‌ها [English]

  • organizational silence
  • Organizational identity
  • Group Work Effectiveness
  • Group
  • Isfahan Municipality

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