تبیین مدل نقش اقدامات منابع انسانی بر انگیزه خدمت عمومی با رویکرد روانشناختی

نوع مقاله: مدیریت استراتژیک(استراتژهای منابع انسانی- استراتژی های تولید- استراتژی های سرمایه گذاری- استراتژی های بازار و رقابتی)

نویسندگان

1 استاد گروه مدیریت، دانشگاه تربیت مدرس، تهران، ایران

2 دانشجوی دکتری موسسه عالی آموزش و پژوهش مدیریت و برنامه ریزی، تهران، ایران

3 عضو هیئت علمی موسسه عالی آموزش و پژوهش مدیریت و برنامه ریزی

4 گروه مدیریت بازرگانی، دانشکده معارف اسلامی و مدیریت، دانشگاه امام صادق(ع)، تهران، ایران

10.22080/jem.2020.17582.3035

چکیده

پژوهش در پی نبیین نقش اقدامات منابع انسانی در انگیزه خدمت عمومی با رویکرد روان‌شناختی است. به‌عبارت‌دیگر ضمن تعیین اقدامات منابع انسانی مؤثر بر انگیزه خدمت عمومی، بررسی تأثیر اقدامات منابع انسانی بر انگیزه خدمت عمومی از منظر روان‌شناختی مدنظر قرارگرفته است. پژوهش ازنظر هدف، کاربردی و ازلحاظ گردآوری داده‌ها توصیفی و از شاخه مطالعات میدانی و علی است. جامعه تحقیق کارکنان یکی از دانشگاه های دولتی با 445 نفر است تعداد  207 نفر  به عنوان نمونه تعیین  و پژوهش به‌وسیله پرسشنامه‌ای مبتنی بر 114 سؤال انجام شد. انسجام درونی ابزار پرسشنامه با استفاده از ضریب آلفای کرونباخ ارزیابی شد که مورد تأیید قرار گرفت. میزان الفای کرونباخ اقدامات منابع انسانی درک شده 0.972، مالکیت روان‌شناختی 0.939، جو روان‌شناختی 0.973، انگیزه خدمت عمومی 0.876 و توانمندسازی روان‌شناختی 0.883 است.  نتایج نشان می‌دهد اقدامات منابع انسانی بر جو روانشناختی،  مالکیت روان‌شناختی و توانمندسازی روان‌شناختی بر انگیزه خدمت عمومی تأثیر دارد. همچنین نقش میانجی‌گری مالکیت روان‌شناختی و توانمندسازی روان‌شناختی در رابطه بین اقدامات منابع انسانی درک شده و انگیزه خدمت عمومی تأیید شد. لیکن رابطه اقدامات منابع انسانی بر انگیزه خدمت عمومی و نقش میانجی‌گری جو روان‌شناختی در رابطه بین اقدامات منابع انسانی درک شده و انگیزه خدمت عمومی تأیید نشد.

کلیدواژه‌ها


عنوان مقاله [English]

Explaining the Model of the Role of Human Resources Practice on Public Service Motivation with a Psychological Approach

نویسندگان [English]

  • Hassan Danaeefard 1
  • Masomeh Donyaei 2
  • habbibollah taherpor 3
  • Asadolah Ganjali 4
1 Professor, Management Department, Tarbiat Modares University, Tehran, Iran
2 PhD student, Institute for Management and Planning Studies, Tehran, Iran
3 Institute for management and planning studies
4 Business Management, Faculty of Islamic Sciences and Management, Imam Sadiq University, Tehran, Iran
چکیده [English]

The present study seeks to design a model explaining the role of Human Resource practices in public service motivation with a psychological approach. In other words, while determining the human resource measures that affect public service motivation, the impact of human resource actions on public service motivation is examined from a psychological perspective. The study is descriptive, purposeful, and descriptive in terms of data collection. The research population was staff of one of the public universities with 445 person and 207 samples were selected randomly by Cochran formula. This study was performed on a sample of 114 questions. The internal consistency of the questionnaire instrument was assessed using Cronbach's alpha coefficient which was confirmed. The Cronbach's alpha of perceived Human resource measures is 0.972, psychological ownership 0.939, psychological climate 0.973, public service motivation 0.876, and psychological empowerment 0.883. The results show that perceived Human Resource practices have effect psychological climate. Psychological ownership and psychological empowerment also influence public service motivation. The mediating role of psychological ownership and psychological empowerment in the relationship between perceived Human resource practices and public service motivation was confirmed. However, Human Resource practices have not effect on public service motivation and the mediating role of the psychological climate in the relationship between perceived Human resource practices and public service motivation was not confirmed.

کلیدواژه‌ها [English]

  • Public service motive
  • perceived human resource practices
  • psychological ownership
  • psychological empowerment
  • psychological climate
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