بررسی نقش دفتر مدیریت پروژه در ایجاد زیرساخت‌های مدیریت دانش در سازمان‌های پروژه‌محور صنایع بالادستی نفت و گاز ایران

نوع مقاله: فناوری اطلاعات( مدیریت دانش -سیستم اطلاعاتی -برون سپاری)

نویسندگان

1 کارشناس ارشد مدیریت پروژه و ساخت، مؤسسه آموزش عالی مهر البرز، تهران، ایران

2 استادیار گروه مدیریت پروژه و ساخت، دانشکدهی هنر، دانشگاه تربیت مدرس، تهران، ایران

3 استادیار گروه مدیریت پروژه و ساخت، دانشکده معماری و شهرسازی، دانشگاه شهید بهشتی، تهران، ایران

چکیده

سازمان‌های پروژه‌محور همواره در خطر از دست دادن دانش سازمان‌شان متعاقب انحلال پروژه هستند؛ لذا امروزه بحث مدیریت دانش پروژه‌ها از عمده‌ترین چالش‌های این سازمان‌ها به شمار می‌آید. در سالیان اخیر بسیاری از سازمان‌های پروژه‌محور در راستای هرچه منسجم‌تر انجام دادن پروژه‌های خود و ثبت و ضبط دانش پروژه‌ها، واحد «دفتر مدیریت پروژه» را به نمودار سازمانی خود اضافه نموده‌اند. هدف این نوشتار، ارزیابی نقش دفتر مدیریت پروژه در ایجاد زیرساخت‌های مدیریت دانش پروژه‌ها است. رویکرد پژوهش، ترکیبی (کمّی-کیفی) با استراتژی پیمایش و مطالعه‌ی موردی می‌باشد. جامعه‌ی آماری پژوهش، سازمان‌های پروژه‌محور صنایع بالادستی نفت و گاز ایران هستند. پرسشنامه‌ی‌ پژوهش در 47 دفتر مدیریت پروژه‌ی موجود در 41 سازمان تکمیل گشت. نتایج فاز کمّی، بیانگر وجود یک رابطه‌ی خطی بسیار قوی بین دو متغیر کارکردهای دفتر مدیریت پروژه و زیرساخت‌های مدیریت دانش می‌باشد. نتایج نشان داد کارکرد اصلی دفتر مدیریت پروژه، «روش‌ها و استانداردهای مدیریت پروژه» و پس از آن «پشتیبانی اجرایی پروژه» بوده است. همچنین، زیرساخت‌های «فرهنگ سازمانی»، «نیروی انسانی» و «مدیریت» بیشترین و مؤلفه‌ی «ساختار» کمترین میانگین را دارا بوده‌اند. برای بخش کیفی، 4 سازمان با نمونه‌گیری هدفمند انتخاب شد. نتایج بخش کیفی چگونگی تأثیر کارکردهای دفتر مدیریت پروژه بر زیرساخت‌های مدیریت دانش را نشان داد.

کلیدواژه‌ها

موضوعات


عنوان مقاله [English]

Examining the Role of the Project Management Office in Creation of Knowledge Management Infrastructures in Project-Based Organizations of Iranian Oil & Gas Upstream Industry

نویسندگان [English]

  • Mohammad Javad Salehi Taleshi 1
  • Hani Arbabi 2
  • Mojtaba Hosseinalipour 3
1 Master in Project and Construction Management, Institute of Higher Education Mehr Alborz, Tehran, Iran
2 Assistant Professor, department of Project and Construction Management, Faculty of Art, University of Tarbiat Modares, Tehran, Iran
3 Assistant Professor, department of Project and Construction Management, Faculty of Architecture and Urbanism, university of Shahid Beheshti, Tehran, Iran
چکیده [English]

Project-based organizations are subjected to lose company knowledge due to their nature after the dissolution of project teams; therefore, today the issue of projects knowledge management is one of major challenges in these organizations. In recent years many project-based organizations have added organizational unit named project management office to organizational chart in order to enhance consistency in managing their projects and to archive project knowledge. The aim of the present study is to evaluate the role of the project management office in creation of projects knowledge management infrastructures and study their status. The research used mixed method (quantitate and qualitative) approach. Survey and case study research strategy were applied. The statistical population includes active project-based organizations of oil & gas upstream industries in Iran and finally, the questionnaire was completed in the 47 project management offices in 41 organizations. The results show a very high linear relation between two mentioned variables. The results showed that the main function of the project management office in these organizations was "the establishment of methods and standards for project management" and then "project support". The "organizational culture", "human resources" and "management" have the "medium" and "structure" has the "least" among the infrastructures. In qualitative part, 4 organizations from mentioned organization were selected based on purposive sampling. The results of the qualitative section showed how the functions of the project management office were affected by the knowledge management infrastructure.

کلیدواژه‌ها [English]

  • Project Management Office (PMO)
  • Project Knowledge Management (PKM)
  • Knowledge Infrastructure
  • Project-Based Organization (PBO)
  • Oil & Gas Upstream Industries

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