ارائه مدل تعالی سازمانی با رویکرد جوان گرایی در فرماندهی انتظامی(پارادایم کیفی)

نوع مقاله : مرزهای نوظهور دانش در حوزه مدیریت اجرایی.

نویسندگان

1 دانشجوی دکتری، گروه مدیریت آموزشی، واحد ساری، دانشگاه آزاد اسلامی، ساری، ایران

2 دانشیار، گروه مدیریت آموزشی، واحد ساری، دانشگاه آزاد اسلامی، ساری، ایران

10.22080/jem.2023.23155.3716

چکیده

تعالی سازمانی و جوان گرایی تضمین کننده انسجام و هم افزایی سیستم های سازمانی می باشد. هدف اصلی پژوهش، ارائه مدل پارادایمی تعالی سازمانی با رویکرد جوان گرایی در فرماندهی انتظامی استان مازندران در پارادایم کیفی می باشد. روش پژوهش کیفی و از نوع نظریه داده بنیاد (گراندد تئوری) میباشد. ماهیت پژوهش حاضر اکتشافی و از داده های کیفی در آن استفاده شده است. جامعه آماری پژوهش، خبرگان مباحث تعالی سازمانی فعال در حوزه دانشگاه و فرماندهی انتظامی می باشند. محقق در این زمینه از روش گلوله برفی برای رسیدن به اشباع نظری استفاده نمود که پس از مصاحبه عمیق با تعداد 10 نفر از نخبگان و صاحب نظران به اشباع نظری دست یافت. یافته اصلی تحقیق بیانگر آنست که تعالی سازمانی دارای چهار بعد (تعالی عملکرد سازمان، تعالی تکنولوژیکی، تعالی جامعه و تعالی کارکنان ناجا) است و از هفده مؤلفه(اثربخشی فرماندهی، ارتقا معیارهای فرایندی، ارتقا معیارهای حفاظتی، کاهش جرائم، افزایش احساس امنیت، افزایش اعتماد مردم به ناجا، رضایتمندی مردم، هوشمندسازی فرایندها، استفاده از تکنولوژی روز، تقویت زیر ساخت های یکپارچگی اطلاعاتی، ارتقا توانمندی کارکنان و مدیران، کاهش جرائم داخلی، ارتقای ارزش های اخلاقی و فرهنگی، ارتقای ارزش های حرفه ای و سازمانی، ارتقای ارزش های دینی و معنوی و افزایش رضایت شغلی) تشکیل شده است. در انتها پیشنهاد می شود، فرماندهی انتظامی، برای دستیابی به عملکردی بالاتر، بر تعالی کارکنان خود از طریق جوان گرایی تاکیدی بیشتری داشته تا توانمندی بیشتری برای تعالی ایجاد نمایند.

کلیدواژه‌ها

موضوعات


عنوان مقاله [English]

A model of organizational excellence with a youth-oriented approach in the disciplinary command (qualitative paradigm)

نویسندگان [English]

  • sohrab safari 1
  • maryam Taghvaeeyazdi 2
  • reza uosefi 2
1 PhD Student in Educational Management, Department of Educational Management, Sari Branch, Islamic Azad University, Sari, Iran.
2 Associate Professor, Department of Educational Management, Sari Branch, Islamic Azad University, Sari, Iran
چکیده [English]

Organizational excellence and youthfulness guarantee the coherence and synergy of organizational systems. The main purpose of this study is to present a paradigm model of organizational excellence with a youthful approach in the disciplinary command of Mazandaran province in a qualitative paradigm. The research method is qualitative and of data foundation theory (grounded theory). The nature of the present study is exploratory and qualitative data has been used in it. The statistical population of the study is experts in organizational excellence issues active in the field of university and disciplinary command. In this regard, the researcher used the snowball method to achieve theoretical saturation, which was achieved after in-depth interviews with 10 elites and experts. The main findings of the study indicate that organizational excellence has four dimensions (organizational performance excellence, technological excellence, community excellence and NAJA staff excellence) and of seventeen components (command effectiveness, improving process standards, improving protection standards, reducing crime, increasing security, Increasing people's trust in NAJA, people's satisfaction, process intelligence, use of modern technology, strengthening information integration infrastructure, improving the capabilities of employees and managers, reducing domestic crime, promoting moral and cultural values, promoting professional and organizational values, promoting Religious and spiritual values and increase job satisfaction). Finally, it is suggested that the Disciplinary Command, in order to achieve higher performance, place more emphasis on the excellence of its staff through youthfulness in order to create greater capacity for excellence.

کلیدواژه‌ها [English]

  • organizational excellence
  • youthfulness
  • disciplinary command
Al-Dhaafri, H. and Alosani, M.S. (2021), "Role of leadership, strategic planning and entrepreneurial organizational culture towards achieving organizational excellence: evidence from public sector using SEM", Measuring Business Excellence, Vol. ahead-of-print No. ahead-of-print.
Aldarmaki, Sharifa & Kamarul, Bahari. (2022). Measurements of Organizational Excellence – Development of Holistic Excellence Practices for Free Zones in Dubai. European Journal of Economics and Business Studies. 8. 33. 10.26417/387zyw82.
Ana B. Escrig-Tena, Beatriz Garcia-Juan, Mercedes Segarra-Ciprés, (2019) "Drivers and internalisation of the EFQM excellence model", International Journal of Quality & Reliability Management,
https://doi.org/10.1108/IJQRM-08-2017-0161
Antony J, Bhattacharyya S. (2012). Measuring organizational performance and organizational excellence of SMEs. Journal of Measuring Business Excellence, 14(2): 3-11.
Antony, J.P. Sanghamitra, S. (2010), "Measuring organizational performance and organizational excellence of SMEs – Part 2: an empirical study on SMEs in India", Measuring Business Excellence, 14(3), 42-52.
Arabshahi, A. (2014). Presenting the model of a transcendent organization with an Islamic approach. Journal of Development Management Process, 27 (4), 3-23.
Arora, S., Mahato, A. K., Singh, S., Mandal, P., Bhutani, S., Dutta, S., Kumawat, G., Singh, B. P., Chaudhary, A. K., Yadav, R., Gaikwad, K., Sevanthi, A. M., Datta, S., Raje, R. S., Sharma, T. R., & Singh, N. K. (2017). A high-density intraspecific SNP linkage map of pigeonpea (Cajanas cajan L. Millsp.). PloS one, 12(6), e0179747. https://doi.org/10.1371/journal.pone.0179747
Balbastre, F., and Canet-Giner, M. T. (2011 ). The strategy formation process in the EFQM Excellence Model: a critical review and new perspectives. Total Quality Management & Business Excellence, 7(2); 326-338.
Baradaran, V.& Asadollahi, A. (2021) Factors of effective management of improvement projects during organizational excellence, Journal of Management Studies (Improvement and
Transformation), 30 (100), 107-136.
Burke, L .; (2013). Developmental Psychology. Translated by Seyed Mohammadi, Tehran: Arasbaran.
Bou-Llusar, J. C., Escrig-Tena, A. B., Roca-Puig, V., & Beltrán-Martín, I. (2009). An empirical assessment of the EFQM Excellence Model: Evaluation as a TQM framework relative to the MBNQA Model. Journal of Operations Management, 27(1), 1–22.
Burke, L. (2013) Developmental Psychology. Translated by Seyed Yahya Seyed Mohammadi. Tehran: Arasbaran.
Castka, C.J. Bamber & J.M. Sharp., (2010). Measuring teamwork culture:  the use of a modified EFQM model" , Journal of Management Development, Vol. 22, No. 2,pp.149-170.
Del Ghavey, A. (2007), Presenting the Model of Organizational Excellence in Railway Locomotive Repair Factories, Master Thesis in Public Management, Payame Noor University, Tehran Branch.
Demir K. (2015) organizational citizenship behaviors and organizational identification in public and private preschools, Social and Behavioral Sciences   174 (1) 1176 – 1182.
Hashemzadeh, M., Arasteh H, Abbasian, H & Zeinabadi, H. (2019), Presenting a model of organizational excellence based on the Holy Quran, Journal of Disciplinary Management Research, 14 (3), 378-406.
Hemsworth, D. (2016). An Empirical Assessment of the EFQM Excellence Model in Purchasing. The InternationalBusiness & Economics Research Journal, 15(4), pp127-146. Retrieved from:
Nenadál J, Vykydal D, Waloszek D. (2018). Organizational Excellence: Approaches, Models and Their Use at Czech Organizations. Quality innovation prosperity, 22(2): 47-55.
Miao, C., Ronald H. Humphrey, Shanshan Qian(2018) A cross-cultural meta-analysis of how leader emotional intelligence influences subordinate task performance and organizational, Journal of World Business, https://doi.org/10.1016/j.jwb.2018.01.003
Mohebbi, A., Mesgarzadeh, M. & Momenkia, Z. (2015). School in the Mirror of Excellence. Tehran: Manadi Tarbiat Publishing.
Mohammadi, A., Alaeizadeh, M., & Mohammadi, M. (2015). Investigating the theoretical foundations of individual excellence in the organization from the perspective of the Qur'an, Islamic Management Quarterly, 23 (4), 133-153.
Mursal, B., Fahimi Nejad, A., Siavashi, M.,  & Amerian, H. (2019) Predicting organizational excellence in the Ministry of Sports and Youth through structural and psychological empowerment of employees. Motor and Behavioral Sciences, 2 (1), 33-44.
Motahari, H.,  & Pardel, M. (2019). Youthism in the rule of Imam Ali (AS), Political Science, 22 (85).
Organizational Excellence Specialists. (2018). FAQs. Retrieved from: http://www.oes-learning.ca/faq.html
Sadeh, E. & V.C. Arumugam (2010). Interrelationships among EFQM Excellence Criteria in Iranian Industrial SMEs, European Journal of Economics, Finance and Administrative Sciences,19,155-67.
Sadeghi, Y., Khanifar, H. & Mostafavipour, H. (2016). Investigating the role of organizational social capital in the effectiveness of implementing the EFQM organizational excellence system in Qom Power Distribution Company. Social Capital Management, 3 (2), 163-187.
Safaei Shakib, A, Abdolmaleki, B, Hosseinzadeh, S.,  & Musivand, M. (2015). The effect of transformational leadership on organizational excellence with the mediating role of structural and psychological empowerment of employees. Organizational Behavior Studies, Leadership Special Issue, 4(16), 24-1.
Safari H., Sadeghi Moghadam M., Grossi, N.,  & Moradi Moghadam, M. (2019) Presenting a Conceptual Model of Organizational Excellence Maturity Based on Organizational Capabilities (Case Study: Iran Mobile Communications Company (Hamrah Aval)), Journal of Industrial Management, 11 (1), 21-44.
Salari Sardari, F. & Seyed Shomali, S. (2020). Analysis of the influence of youth and elites in the modern Islamic civilization according to the model of Islamic governance. Journal of Progress and Excellence Research, 3 (2).
Salehi, M. & Mousavi, SA (2012), A Study of the Functions of the Empowerment Index of Organizational Excellence Model in Education in Sari, A New Approach in Educational Management, 3 (1), 121-134.
Sojudi, A. Qaed Rahmati, I., Jafarikhah, M. & Aghaizadeh, S. (2016) Study of the role of employees' behavioral characteristics in organizational growth and excellence, Journal of Resource Management in Law Enforcement, 4 (2), 61-84.
Solgi, Z., Vahdati, H., Mousavi, S. & Nazarpour, AH. (2021). Designing a model of pure human resource excellence; Basis for measuring the degree of purity of human resources in the public sector, Quarterly Journal of Management Research in Iran, 25 (1), 74-93.
Sussie C. Morrish, Morgan P. Miles & Jonathan H. Deacon (2010) Entrepreneurial marketing: acknowledging the entrepreneur and customer-centric interrelationship, Journal of Strategic Marketing, 18:4, 303-316, DOI: 10.1080/09652541003768087
Rao. S., & Perry.C.(2003).Convergent interviewing to build a theory in under-researched areas:principles and an example investigation of Internet usage in inter-firm relationships.Qualitative Marke Research:An International Journal,6(4),236-247.
Razini, R. (2010). Designing and explaining a comprehensive model of organizational excellence based on the Islamic approach. PhD Thesis in Production and Operations Management. Tehran: Tarbiat Modares University.
Razavi, S., Akbari, M., Jafarzadeh, M., Zali, &  M.R. (2014), A Review of the Mixed Research Method, University of Tehran Publishing Institute, Second Edition.
Reynolds, J. & Xian, H. (2014) Perceptions of Meritocracy in the Land of Opportunity. Research in Social Stratifcation and Mobility, 36, pp. 121-137
Ringrose, D. (2013). Development of an organizational excellence framework. The TQM Journal, 25(4), pp 441-452. Retrieved from: https://doi.org/10.1108/17542731311314917
Ubaid, Alaa & Dweiri, Fikri & Ojiako, Udechukwu. (2020). Organizational excellence methodologies (OEMs): a systematic literature review. International Journal of System Assurance Engineering and Management. 11. 10.1007/s13198-020-01017-3.
Vykydal, D., Halfarová, P. & Nenadál, J. (2018). Organizational Excellence: Approaches, Models and Their Use at Czech Organizations. Quality Innovation Prosperity, 22(2), pp 47-63. Retrieved from: http://www.qip-journal.eu/index.php/QIP/article/view/1129
Zamani, O. & Amini, B. (2019) The Impact of Organizational Citizen Behavior (OCB) on Organizational Excellence through EFQM Empowerment Indicators, M.Sc. Thesis in Industrial Engineering, Quality and Productivity, Islamic Azad University, Lenjan Branch, Faculty of Engineering and Engineering